FAQs
1. How long does shipping take?
We usually ship within 1-3 working days.
Delivery time depends on your location — it typically takes 5-7 working days across India.
2. Do you offer international shipping?
Currently, we only ship within India. But we’re working to go global soon — stay tuned!
3. Can I return or exchange my order?
Yes! If there’s any issue with sizing or defects, you can request a return or exchange within 7 days of receiving your order.
The product must be unused, unwashed, and in its original packaging.
(Please note: Customized or sale items are not eligible for returns.)
4. How can I request a return or exchange?
Just email us at support@jasperjot.com with your order number and reason for return/exchange. Our team will guide you through the process.
5. How do I choose the right size?
Every product page has a size chart attached.
We recommend checking the chart carefully before ordering for the perfect fit.
Still confused? Drop us a DM or email — we’ll help you out!
6. What if I received a wrong or damaged product?
We’re sorry for the inconvenience! Please email us at support@jasperjot.com within 48 hours of receiving the order.
We’ll sort it out ASAP.